Below are some of the most common questions we’re asked. If you have a question not covered below, please drop us an email to firstname.lastname@example.org and one of our team will get back to you shortly.
We want to make sure that you are getting the best out of your DOORBRELLA. If you are having difficulty in attaching your DOORBRELLA to your car window, please follow these easy steps. If you’re still experiencing difficulties, please contact us at email@example.com with your location and details.
The DOORBRELLA has been designed to only be used with straight handle umbrellas. The best fit for sliding the umbrella in and out easily, is an umbrella with a handle diameter between 25mm and 35mm at the widest point. We have found that 95% of straight handle umbrellas are compatible with the DOORBRELLA Car Window attachment.
We’re proud to say that the DOORBRELLA is designed and owned by three Sydney dads. Our product is manufactured in Thailand to our design specifications and quality standards. All our products meet relevant international standards and we oversee the quality process.
The DOORBRELLA has been built using a strong nylon material (not just plastic!). We hope that you get years and years of use out of your DOORBRELLA. We offer a standard 12 month warranty against manufacturing defects. We also offer lifetime customer service support for your DOORBRELLA. Please contact our Australian customer service team at firstname.lastname@example.org and we will answer any question you have in regards to your purchase.
We appreciate all feedback and would welcome you contacting us with any queries at any time you are using your DOORBRELLA. Please contact us at email@example.com